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Classic Challenge Privacy Notice

Classic Challenge is committed to safeguarding the privacy of our website visitors. We believe you have the right to privacy on the web. This Privacy Notice governs the manner in which Classic Challenge collects, uses, maintains and discloses information collected from users (each, a “User”) of the  www.classicchallenge.co.uk website (“Site”). This Privacy Notice applies to the Site and all products and services offered by Classic Challenge. 

What information do we collect?

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, name, email address, home address, phone number, credit card information. We only collect personal identification information from Users if they voluntarily submit such information to us.

Some of the information we collect, such as your medical details, may be considered ‘sensitive personal data’ under the Data Protection Act 1998 (this will be known as ‘special categories of personal data’ under General Data Protection Regulations).  We will only collect this in order to cater to your needs or act in your interest, and we are only prepared to accept this category of data on the condition that we have your positive consent. 

You can also choose not to provide us with some of the information we request, however as a result we may not be able to complete your booking with us. 

By submitting your information you consent to the use of that information as set out in this Privacy Notice. 

How will we use your personal information?

If you register for a challenge on the website you will provide us with a certain amount of Personal Data which we will process for the purpose of administering the challenge.  We will pass on your personal details to the charity you have chosen to support and other travel suppliers directly associated with the operation of your challenge. Examples of these travel suppliers include (but are not limited to) the flight agent, airline, ground handler, consultant medical advisor, tour manager and doctor / medic accompanying the challenge.  Examples of your personal details include (but are not limited to) your name, address, date of birth, passport details, next of kin, dietary requirements and medical history, including any pre-existing medical conditions. We will not sell, rent or share your personal details with any unrelated third parties.

Classic Challenge sends out email newsletters from time to time to inform subscribers about products and services supplied by Classic Challenge. You can choose whether or not to subscribe to the email newsletter via a form on the website.  All personal details relating to email newsletter subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed onto third parties. Email newsletters may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email newsletter content and make it more relevant to subscribers. In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email newsletter.

Payments

All financial transactions via the website are handled through our payment services provider, PayPal. You should only provide your personal information to PayPal after reviewing the PayPal privacy policy (available at www.paypal.com).  We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website. We do not store your financial or credit card details.

 

Security of Your Personal Data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. You are responsible for keeping your user details confidential.

In order to complete your booking we may need to disclose some of your Personal Data to organisations who may also act as ‘joint data controllers’ or ‘data processors’.   Some of these companies may operate outside of the European Economic Area ("EEA") and so would mean that the personal data we collect from you may be transferred to and processed to staff and companies operating outside of the EEA.   Controls for data protection may not be as strong outside of the EEA however we will only pass relevant information on to persons/organisations that are responsible for part of your challenge arrangements.  If we are unable to pass this information on we may not be able to accept your booking. By submitting your personal data, you agree to the transfer of your personal information. Classic Challenge will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

A copy of our Data Protection Policy is available on request (see contact details below).

Do we use cookies?

The Classic Challenge website uses cookies to help personalise your online experience. Please see our Cookies Policy page.

Third Party Websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Law & Jurisdiction

We process personal data in strict compliance with the Data Protection Act 1998.  

The terms of this Privacy Policy shall be governed and construed in all respects in accordance with English Law.

Access to personal data

In accordance with the Data Protection Act (1998) and GDPR (2018), you may ask us in writing for a copy of the information we hold about you.  We aim to respond to you within 21 days from the date of the request.

Policy Amendments

We may update this Privacy Policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. 

Your acceptance of these terms

By using this Site, you signify your acceptance of this Privacy Notice.  If you do not agree to this Privacy Notice, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Notice will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Notice or our treatment of your personal data, please email us at info@classicchallenge.co.uk  or write to us at the following address: Classic Challenge, 12 Winchfield Way, Rickmansworth, Hertfordshire, WD3 4DN.

(Version April 2018)